Shipping

Gigliola offers a flat fee of $5.95 for EXPRESS POST shipping of all packages Australia-wide regardless of destination or package size.

Express Post is a service offered by Australia Post and usually takes 1 to 3 business days from date of dispatch, depending on the distance of your location from our dispatch centre in Diamond Creek Victoria (3089).

You may also opt to pick up your package from our store located in Diamond Creek. You will receive a call when the package is ready for pick up.

International Post - We offer a flat fee of $20 to New Zealand, and $30 to the United Kingdom and United States of America via the Australia Post Pack and Track service. We are happy to send your goods to any other international destination. Please contact us on info@gigliola.com.au for a postage quote.

Every effort will be made to dispatch your online purchase on the same day as payment has been received. The time frames noted above are an indication only and are not guaranteed. If goods are purchased on public holidays or weekends, please allow for a few extra days for the delivery to be received.

Express Post offers tracking of your purchase whilst it is in transit. If a delivery is attempted while no one is home Australia Post will either leave your item at your door or leave you a card instructing you pick up the package from your local Australia Post outlet.

No refund will be given if your goods are lost in transit. Gigliola will endeavour to assist you to the best of our ability to locate your items if they are misplaced in transit however it is up to the customer to contact Australia Post and resolve the issue with them directly.