Gigliola Rewards

NB: If you are a customer of our physical store you will still need to set up a new online account to access your reward program. Please use the same name and email address that you have registered with us in the shop so that your online purchases sync with your store purchases.

We love our customers and want to say thank you for supporting us!

Simply create a Gigliola customer account either in store or online. Your rewards account will immediately be credited with 300 points which will unlock your first $20 discount coupon. This coupon will be sent to you by email and is valid for 60 days from date of issue. 
 

You will then earn 1 point for every $1 you spend on full priced items either in store or online. For every subsequent 300 points you earn you will be emailed a $20 voucher to use towards your next purchase of $50 or over. 

Please ensure that you have used the same name and email address in store and online, so that your account syncs across both platforms. This will ensure that you accrue points within the one account. Let us know if you think you might have a duplicate account and we can fix it for you.

Instructions on setting up your Gigliola Rewards Account online:

1) Head to gigliola.com.au - click the black GIGLIOLA REWARDS box that pops up at the bottom of the homepage. Sometimes this might take a few seconds

2) For new customers to our website click "Create a store account". If you are a customer of our physical store and are yet to shop online, you will still need to create a store account. Please ensure that your email address and name matches our records in store.

Existing online customers should click "Login" using the email address and password you have previously created. A common issue is that customers may have created an online account a few months ago, didn't make a purchase, then will try and create a new account. In this instance you should use your existing account and request a "password reset" if you can't remember the password.

3) Once you have logged into your new account, scroll to the bottom of the page and click the pink GIGLIOLA REWARDS BALANCE box.

4) A table will pop up showing your REWARDS and ways to EARN POINTS. Under REWARDS, press "view". If you have enough points a coupon code will appear (see step 5)

You might have more that one coupon appear in this tab. Note, that the $20 rewards voucher have a 60 day validity. Birthday and other promotional vouchers have a 30 day validity. You can only use one voucher per purchase over $50 or more.

Under the EARN POINTS tab you will find ways to top up your account with additional free points. 

5) Copy the coupon code that appears and paste this into the discount code box at check out.

Additional information:

We recommend that you take the time to update your profile with the requested fields including your birthday (hint: you will receive 50 points on your birthday plus a $20 voucher), plus agree to receive our emails so that you can be notified as to when you have earned a reward voucher. 

Points do not accrue on discounted or sale items, GST or postage. If you have used a rewards voucher on a purchase then this is also considered to be a discount.  

Gigliola Loyalty Terms and Conditions:

  • Gigliola reserves the right to modify or cancel coupons at any time
  • Coupons can be redeemed once
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit
  • Loyalty points are not earned on discounted items
  • Customers entire points balance will expire if they haven’t earned or spent points within 24 months

If you have any further questions about our rewards program please contact us at info@gigliola.com.au